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Helpful Resources

On this page you will find information about helpful resources available to you and others in the communities that we serve. These resources are intended to make your life easier through enhanced availability and accessibility, which is a cornerstone of what we do while providing services to young adults with special needs.

Note that these resources may change from time to time, so please be sure to revisit this page occasionally to keep up to date with this information!

Lifeline Program

The Lifeline Program, provided by the Federal Communications Commission (FCC), is a program that provides mobile phone services to eligible low-income individuals at low cost or no cost depending on the qualifications of the applicant. Qualified applicants may receive some or all of the following benefits through this program:

  • Unlimited calling
  • Unlimited texting
  • 4.5 GB of data per month
  • Possibility to receive a free smartphone*

What You Will Need to Apply for This Program

  • Your Medicaid card for eligibility verification
  • Your social security number
  • Current home address and postal mailing address
  • Phone number and email address

Step-by-Step Instructions for Applying to This Program

  • Step 1: Apply through the National Verifier (Federal Lifeline Portal)
    • Start the process by visiting: https://getinternet.gov/apply
    • Create an account
    • Complete the application using Medicaid as the eligibility proof
    • Once approved, you’ll receive an Application ID
  • Step 2: Choose a Lifeline-Approved Wireless Provider
  • Step 3: SIM Card and Phone Activation
    • After provider’s approval, a SIM card will be mailed to the applicant
    • When the SIM card arrives, photograph the ICCID (found on the back of the card)
    • Call the provider to activate the SIM card and start phone service

Additional Information

  • This benefit is part of a federally funded program and may continue indefinitely provided that the applicant:
    • continues to meet eligibility requirements
    • uses the phone service at least once every 30 days
  • Annual recertification is required to continue receiving benefits.

Serving Morris, Passaic, Bergen, Essex, Hudson, Union, Warren, Somerset, Hunterdon & Sussex Counties